We're here

Support

We reply within 2 business days

Found a problem, have a suggestion, or a question about Peladaí? Write to contato@peladai.com.br — we reply personally.

Frequently asked questions

Do I need an account to play a pickup game?

No. Whoever organizes the group needs an account, but players can be added by the organizer without creating their own login — the so-called "guest" players.

How does the team draw work?

Teams are built by arrival order: you check in each player as they arrive, in the Lobby, and the app distributes them automatically — no manual manipulation.

I forgot my password, now what?

On the login screen, use the password recovery option with your registered email. If the recovery email doesn't arrive, check your spam folder or reach out to us.

I want to delete my account.

The steps are on the Account Deletion page.

Does the app work without internet?

Yes — Peladaí keeps working even without a connection. As soon as the device is back online, your game's data is synced to the cloud so you can share it with the other players in the group.